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Launch of Hapag-Lloyd Quality Service Centre in Mauritius

Mauritius welcomes a new & robust player in the ICT Landscape

The world’s fifth biggest container shipping group, Hapag-Lloyd, has officially launched its Global Quality Service Centre in Mauritius on 7th January 2020 at the HSBC Centre, Ebene.

The inauguration was graced by the presence of Honourable Sudheer Maudhoo, Minister of Blue Economy, Marine Resources, Fisheries and Shipping, Mr. Charles Cartier, Chairman of the Economic Development Board and Capt. Dheeraj Bhatia, Managing Director of Hapag-Lloyd (Middle East and Africa) as well as other distinguished guests.

In his address, the Minister commended Hapag-Lloyd for having successfully materialised a project of such magnitude in the country thereby generating around 100 direct jobs and creating opportunities for young bilingual professionals.  

Moreover, as the company is expected to recruit an additional 100 staff by 2021, the Minister has appealed to qualified professionals to leverage on the job opportunities created by Hapag-Lloyd to consider career avenues in the logistics and shipping sector.

On the other hand, Mr. Charles Cartier, Chairman of the Economic Development Board has reiterated Government’s commitment to support and facilitate the setting up and expansion of the company.


He further underlined that this project presents tremendous opportunities for Mauritius and will bring a new dynamism in the service delivery sector and the ICT landscape.  Mr. Cartier has urged Hapag-Lloyd to exploit the advantages of the conducive ecosystem such as regional headquartering services, a dynamic and bilingual pool of young professionals as well as an enhanced connectivity.

Hapag Lloyd’s Senior Managing Director, Captain Dheeraj Bhatia underscored that the company has an ambitious training and development plan for more than 200 young Mauritian professionals in the logistics industry by next year.  Moreover, the company has invested to the tune of USD 2 million to start its operations in Mauritius which will comprise the management of 27 of its operations across Africa.

Captain Dheeraj Bhatia underlined that “Mauritius was chosen because the island provides a modern infrastructure, a skilled workforce as well as a unique mix of spoken languages, especially English and French. This will enable us to serve our customers in their native languages”. 

It should be highlighted that Hapag-Lloyd Ltd is a leading global liner shipping company with 237 modern ships representing 11.9 million TEU (Twenty-foot Equivalent Unit) transported annually. The company currently employs 12,900 staff in 392 offices across 129 countries.