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1. Business Portal provides ease of access the government services anytime, anywhere and on any device (Tablet/ smartphones/ Laptops, etc.)

2. All information relevant to a permit will be available online

  • Step-by-step guide to the licence specific processes and requirements
  • Updated guidelines and relevant legislations
  • Standardised content organisation for ease of access
  • Frequently asked questions
  • News relevant to a permit

3. Unique Customer Experience for all processes:

  • Streamlined Forms and stepwise guide to fill in same
  • Ability to upload required documents and Dropbox TM integration
  • Electronic payment and Electronic notifications
  • Dashboard to monitor application status
  • Digital signed electronic Permits and Licences access


4. KPI’s, performance, analytics and reporting tools for the Agency Portal