Transitioning towards a Digital Industry
The ICT/BPO industry represents a key driver of the Mauritian economy with a GDP contribution of 5.6% for 2017 and employing around 24,000 people. With some 800 ICT-BPO based enterprises, the country has one of the richest technology ecosystems in Africa that thrives on innovation and collaboration across sectors. The industry is vibrant spanning from startups to multinationals across various segments such as e-commerce, digital services, support desk, applications development among others.
Besides offering a distinctive proposition in bilingual skills (French, English) for UK/European companies, Mauritius has demonstrated its capabilities in offering a compelling alternative for serving non-voice and IT needs of multinationals.
Global players such as Accenture, Ceridian, Convergys, Huawei, Orange Business Services, and Allianz amongst others have successfully established their operations in Mauritius due to their ability to serve global clients with high-quality, innovative solutions.
No of companies: 800
GDP: 5.6% (2017)
Internet penetration: 101.4%
Mobile penetration: 146.2%